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Terms and Conditions

Shipping & Handling: 

Our packages are sent Monday through Friday via the U.S. Postal Service, UPS or through freight carriers for oversized items such as furniture.  Orders typically ship the same day if received by 12 pm Mountain Standard Time.

Standard delivery normally takes 5 to 7 business days. Shipping and Handling charges include order processing, packaging, handling and shipping. Standard Delivery (contiguous states only): 

If Your Order Totals:                             Add:
Up to $44.99                                       $6.95
$45.00 to $64.99                              $10.95
$65.00 to $99.99                              $13.95
$100.00 to $124.99                          $15.95
$125.00 to $174.99                          $17.95
$175.00 and Over                             $19.95
 
Free Standard Shipping on Gift Cards. Additional Charges for Upgraded Shipping. Additional Charges will be added for shipping oversized items.
 

Returns & Exchanges

If for any reason, you do not feel that your purchase has lived up to your expectations simply return it for an exchange or a refund. Willow Boutique purchases are accepted within 30 days of the original purchase for an exchange.

Please indicate your reason for returning the item(s) on the packing slip you received with your purchase. Package the item(s) and the packing slip securely.  Please contact us via Email: Willow@3rivers.net or over the telephone at (406) 995-4557 for assistance in returning items or oversized items.

The purchase price of the merchandise will be credited back to your original method of payment. For large items we will deduct a return postage fee of $12.95. In the case of an exchange for the same same item (exchanging for different size, color) shipping fees will not be charged. Exchanges for different items will have shipping fees applied. Please do not send the package C.O.D., as we do not accept returns shipped C.O.D. Credit card refunds will be reflected on your billing statement within 1 billing cycle.

Address for Returns:
Willow Boutique
151 Center Ln Ste 1
P.O. Box 160434
Big Sky, MT 59716